Zales is a major chain of jewelry supplies, made of gold, silver, diamond, and crystals. Your Zales Gift Card Balance gives you access to fashionable jewelry such as rings, bracelet, earrings, watches, and necklace. You can as well create your own unique design of jewelry at Zales. Zales Gift Card is perfect for all occasion including Birthday, anniversary and wedding, you can get an engagement ring, wedding ring, as well as jewelry for other symbolic seasons and occasions like Valentine’s, Mother’s and Father’s Day.

Zales Gift Card Balance

Check your Zales Gift Card Balance

The best shopping experience comes from knowing exactly what to shop for when in-store and been assured that your cash can afford it. To avoid gift card decline I did recommend you follow our instructions on how to check your gift card online, over the phone and in-store.


The gift card number and pin is printed on the back of your gift card. You might need to scratch off the silver coated part gently, to reveal the gift card PIN.

To check your gift card balance online;

  • Tap here.
  • Key in the gift card number.
  • Input gift card PIN.
  • Submit.

Option 1

Alternatively, you can place calls to the customer care line to inquire your gift card balance at 1-800-311-5393, or 1-800-898-5841. You will need to provide your gift card number and pin.

Option 2

You can inquire the remaining balance on your gift card at Zales store locations. Walk to a nearby store and present your gift card to a customer associate to process your request. E-gift card users are to supply their gift card number and pin from their respective gadgets.

Zales Deals and Offers

Get discount on some item, including exclusive deals and special day offers, as well as a first-time purchase discount online.

Zales Gift Card Online

Zales issues their customers two variations of gift card; the electronic version and the physical or printed paper form version, most times in plastic form. And are available for purchase in denominations from $50 up to $500, you can send the e-gift card at dying minutes to the recipient email address or mail the physical gift card to the recipient home or office address. Bothering the physical and the electronic version is available for purchase online and in-store locations.


  • Zales gift card is redeemable online and in-store.
  • A Zales gift card doesn’t have an expiration date.
  • There may not be gift card replacement if lost, stolen or damaged. So treat gift card as you would treat cash.
  • No service fees applied.
  • Your Zales card balance is non-transferable, re-loadable, nor used as a payment method for purchasing another gift card.
  • Zales gift card is not redeemable for cash except where required by law.

Need Help? Contact customer service support line at 1-800-311-5393.