Mall Gift Card Balance – is a perfect gift solution from Majid Al Futtaim shopping malls. Mall Gift Card can be used by recipients to buy what they want when they want from over 2100 stores at your favourite shopping malls. Gift Card makes for a more attractive gift than cash, and a more secure one as well, in that the value can be replaced if lost or stolen (conditions apply).

The multi-level shopping mall currently features more than 630 retail outlets, 7900 parking spaces, over 100 restaurants & Cafes, 80 luxury stores and 250 flagship stores. It has a total gross leasable area of 255,489 square meters. It also hosts family leisure activities including Ski Dubai (the Middle East’s first indoor ski resort and snow park), the 500-seat capacity Dubai Community Theatre and Arts Centre and Magic planet, one of the largest indoor family entertainment centres in Dubai. In November 2005, it was named the World’s Leading New Shopping Mall at the World Travel Awards in London. Forbes has also recognized Mall of the Emirates as one of the top five shopping malls in Dubai. Mall gift card is accepted online 2100 stores.

Mall Gift Card Balance


How to Check Your Mall Gift Card Balance

To check your Mall Gift Card Balance;


  • Go to the mall gift card home page.
  • Click on the “Online Balance Inquiry” link, you must be logged in first.
  • Enter gift card number and PIN.
  • Tap “Check Balance” to view card balance.

You can as well check your card balance by sending an SMS from your mobile number. Simply type BAL <16 digit Mall Gift Card Number> and send to 2434 to know the available balance on your Mall Gift Card.

Buy a Mall Gift Card


  • Go to mall gift card home page.
  • Tap on the “Buy a Gift Card” link.
  • Click on any design of your choice.
  • Enter gift card quantity and amount.
  • Click the “CONTINUE” button.
  • Choose delivery method and enter the delivery details.
  • Checkout to finish gift card order.

Gift Card Features, Benefits and Restrictions

  • Buy Special card and pay a fee price of AED 5.
  • Gift card can only contain a Minimum load amount of AED 50, and Maximum load amount of AED 3,000 per card.
  • To activate your Mall Gift Card you will pay a Card activation fee of AED 5.25 (Inclusive of 5% VAT).
  • Gift card have expiration date,12 months from the date of purchase. We recommend you use up your card funds before you forget it.
  • Mall gift card is accepted InUAE at; Mall of the Emirates, City Centre Al Shindagha, City Centre Ajman, City Centre Deira, City Centre Fujairah, City Centre Me’aisem, City Centre Mirdif, City Centre Sharjah And in Bahrain at; City Centre Bahrain.
  • Your Mall gift Card balance isn’t reloadable.
  • You must call the Call Centre number given on your Mall Gift Card or card package or report your card lost in the login page, to cancel it. Provided you have previously registered your Mall Gift Card with your name and address, Mall support group will work on your request then cancel your Mall Gift Card and if the Mall Gift Card holds funds of up to at least AED 10, The support group will replace it with a new Mall Gift Card. Any balance then remaining will be transferred to the new Mall Gift Card. We will reissue only after a period of up to 15 business days following your request to ensure that we have received details of all transactions up to cancellation. A Mall Gift Card replacement fee of AED10 (or the equivalent in other currencies) will be deducted from the balance.

Need Help? Contact Customer’s Service support line at +971 4 293 5814. Or email